A Comprehensive Guide on How to Change Bank Info on Crypto.com

Introduction:

Managing your bank information on Crypto.com is essential for smooth transactions and withdrawals. Whether you need to update your bank details due to a change in your banking institution or simply want to ensure the accuracy of your information, this guide will provide you with a step-by-step process on how to change your bank info on Crypto.com.

Step 1: Log in to Your Crypto.com Account

To change your bank information, you first need to log in to your Crypto.com account. Visit the Crypto.com website or open the Crypto.com mobile app, enter your username and password, and click on the "Login" button.

Step 2: Navigate to the Settings Menu

Once you have logged in, you will be redirected to your dashboard. Look for the gear-shaped icon located at the top-right corner of the screen and click on it. This will open the Settings menu.

Step 3: Select Bank Information

In the Settings menu, scroll down and click on the "Bank Information" option. This will display a list of your current bank accounts linked to your Crypto.com account.

Step 4: Edit or Add a Bank Account

To change your bank information, click on the "Edit" button next to the bank account you want to modify. If you want to add a new bank account, click on the "Add Bank Account" button.

Step 5: Update Your Bank Details

Once you have selected the bank account you want to edit or add, you will be prompted to enter the new bank details. Fill in the required fields, such as the account holder's name, bank name, account number, and routing number (for U.S. bank accounts). Double-check the information to ensure accuracy.

Step 6: Confirm the Changes

After entering the new bank details, click on the "Confirm" button to save the changes. Crypto.com will send a confirmation code to the provided email address or phone number. Enter the code when prompted to verify the changes.

Step 7: Verify Your Bank Account

To ensure the security of your account, Crypto.com may require you to verify your bank account. This process typically involves transferring a small amount of money from your bank account to your Crypto.com wallet and entering the exact amount received in the verification form.

Step 8: Wait for Verification Approval

Once you have submitted the verification form, Crypto.com will review your request. The verification process may take a few minutes to a few hours, depending on the volume of requests. Once your account is verified, you will receive a notification.

Step 9: Complete the Verification Process

After your account is verified, you can now use the updated bank information for transactions and withdrawals. Ensure that you have saved the new bank details in your preferred payment methods or wallet applications.

Frequently Asked Questions:

1. Q: Can I change my bank information on the Crypto.com mobile app?

A: Yes, you can change your bank information on both the Crypto.com website and mobile app. The process is similar, with slight differences in the user interface.

2. Q: How long does it take to verify my bank account?

A: The verification process typically takes a few minutes to a few hours, depending on the volume of requests. In some cases, it may take up to 24 hours.

3. Q: Can I have multiple bank accounts linked to my Crypto.com account?

A: Yes, you can link multiple bank accounts to your Crypto.com account. This allows you to have different banking options for transactions and withdrawals.

4. Q: What should I do if I cannot update my bank information?

A: If you encounter any issues while updating your bank information, try refreshing the page or clearing your browser cache. If the problem persists, contact Crypto.com customer support for assistance.

5. Q: Can I change my bank information after it has been verified?

A: Yes, you can change your bank information even after it has been verified. However, it is recommended to keep your bank information up to date to ensure smooth transactions and withdrawals.